About 2017-08-23T00:54:29+00:00

FREQUENTLY ASKED QUESTIONS

What is it? 2017-08-22T20:40:42+00:00

Escape Confusion is an escape room located in downtown Hanover, Pennsylvania. An ideal form of entertainment for families, friends, colleagues, leadership groups, corporations and anyone who likes a good time, our escape rooms foster teamwork and collaboration to escape in time.

What do I do? 2017-08-22T20:41:09+00:00

Book your choice of escape room, show up 15 minutes early, get locked in, use your impressive deductive reasoning skills to solve our sophisticated puzzles and riddles and do your best to escape the space in 60 minutes or less.

Will I enjoy this? 2017-07-07T14:57:38+00:00

Absolutely! Escape Rooms exercise your mind and ability for creative thought, sometimes making you look at problems in a unique way in order to find the solutions. Some are easy, some are more challenging, but all are solvable and require you to exploit the skill sets of your fellow players. Surprise yourself with the skills you contribute to the escape and enjoy the rush as the clock counts down. Communication is key!

How hard is the game? 2017-08-22T20:19:13+00:00

The difficulty varies by room and all rooms are rated level 1?-5?, with 1? being the easiest. If you can read, write, and do basic math, you should have everything you need to escape our spaces.

Who normally plays this type of game? 2017-08-22T19:58:16+00:00

Everyone can enjoy this type of entertainment, regardless of gender, education level, nationality, personality and age. Games are ideal for friends looking for something different to do on a Saturday night, families who want a new way to spend time together, leadership groups who want to give participants an opportunity to utilize leadership and team building skills, church groups, HR departments, management teams, etc. The list goes on, but you get the gist!

Can we have our special event there? 2017-07-07T14:57:39+00:00

100% We welcome all types of special events, including birthday parties, anniversary parties, bachelor and bachelorette parties, engagement parties, spring break reunions and so much more. If it’s important to you, we want to help you celebrate!

What should I wear? 2017-07-07T14:57:39+00:00

Whatever makes you comfortable. We keep the rooms appropriately heated and cooled for each season, so no need for your fur coat or swimsuit. Just make sure whatever shoes you wear, you can stand in them for up to an hour.

Will I be afraid and am I safe? 2017-08-22T22:32:43+00:00

You are 100% safe and have nothing to fear. Our rooms are not designed to cause fear and if you are uncomfortable at any time for any reason, you can get out immediately. Our team monitors you throughout the entire experience as well and can assist if you need anything.

Am I really locked in? 2017-08-22T20:22:09+00:00

The door you enter though is never actually locked and if you need to leave the room, you’ll be able to do so at any time.

How do I know which room to do? 2017-10-05T16:58:56+00:00

If this is your first ever attempt at an escape room, we recommend you start with Elenor’s Eccentricities, which is the easier of the two rooms. However, don’t limit yourself. Visit the Rooms page, read the descriptions and choose the room that peaks your interest. Once you do one, you’ll want to come back and do them all. Check back often too. We are always dreaming up the next great escape to challenge your abilities.

What is the recommended number of players per team? 2017-08-22T20:26:40+00:00

The minimum number of players to book a room is 1, but our rooms are designed for teams of 5-8 players. 1 player may find it challenging to escape the room in the allotted timeframe.

Is there a minimum number of participants required to play? 2017-08-22T20:27:42+00:00

There is no minimum requirement to book the room. If you want to come alone, you’re welcome to do so. However, if you do not book the maximum number of spaces for your room, it is possible that you will be paired with others. But hey, that adds to the fun! Get to know someone new in a unique environment. Who knows, you might escape with a new friend! And if you book the room and the remaining spots are not filled, the game will go on!

What if I have more people than the maximum room recommendation? 2017-08-22T20:28:50+00:00

Our rooms can accommodate higher guest counts, but are designed with the recommended maximum in mind. Parties above the maximum may not feel the full experience. However, please give us a call and if the guest count is within reason, we will be happy to consider your request. Accommodations above the maximum will not be granted unless the entire room is booked.

Is it possible to play with just my group? 2017-08-22T20:54:33+00:00

Absolutely! In order to be guaranteed a room for only your selected participants, you must purchase all tickets for your chosen room and time slot.

Do you accept walk-ins? 2018-01-25T15:11:19+00:00

Due to the nature of this experience and the requirement to book in advance online, the only way to guarantee you can play is to make reservations in advance.  However, give us a call and if a room is available, we’ll be happy to squeeze you in!

Can I cancel a reservation? 2017-08-22T20:57:56+00:00

If you have to cancel your reservation, give us a call at 717-698-3088 and we will be happy to reschedule your experience for a later time. Unfortunately, we do not offer refunds.

What if someone shows up late? 2017-08-22T20:58:44+00:00

We make effort to start our rooms on time. If you opt to run the room in a mixed group and arrive after the game has begun, you will not be permitted to enter. If you or your group has booked the entire escape experience, you will be permitted to enter the room, but will not be given extra time to compensate for the late arrival.

Accessibility and Physical Requirements 2017-08-22T21:00:16+00:00

Unfortunately, our escape rooms are located on the 3rd floor and there is no elevator access available. In the rooms themselves, little movement is required. There is no heavy lifting, no need to climb or crawl and all rooms have at least one place to sit if a player needs to take a break.

What ages are allowed to participate? 2017-08-22T21:01:09+00:00

We allow guests ages 13 and up to play in open groups booked with other adults. Due to the complexity of some of the puzzles, we recommend no on under this age. However, if you book the entire room and want to bring guests under our recommended limit, it’s completely fine. Guests under 16 must be accompanied by someone 18 or older.

What do I do if I get claustrophobic? 2017-08-22T21:01:41+00:00

All of our rooms are quite large and it is unlikely that you will feel closed in at any point. However, if you are uncomfortable at any time, you can let yourself out of all of our rooms at any point you wish.

How much does it cost and do you offer discounts? 2017-08-22T21:03:41+00:00

$25 per person. Discounted group rates are available on Monday and Thursday evenings when the entire room is booked by one group. Minimum of 6 guests for Top Secret and minimum of 8 guests for Eleanor’s Eccentricities for the discount to apply. Additional discount are offered from time to time. Join our mailing list to keep up to date!

When can I play? 2017-08-22T21:03:05+00:00

Visit our Booking page to see available dates and times for all of our rooms. We are open Thursday through Monday. See contact page for business hours.

How do I get there? 2017-08-22T21:06:03+00:00

Please visit our Contact page for directions.

Is parking available? 2017-08-22T21:08:48+00:00

Metered parking is available in various municipal lots and along the street at a rate of $0.20 per hour. Metered parking is free on Sundays, holidays and after 8:30pm.

Don’t see your question? 2017-08-22T21:07:24+00:00

Call us at 717-698-3088 or email us at info@escapeconfusion.net.

Here’s our question… 2017-08-22T21:07:54+00:00

Can you escape confusion?